Terms & Condition

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Terms & Conditions

Terms & Conditions

We are Dooley Timber Limited, incorporated and registered in Ireland with company number 563974, and whose registered office is at Newgardens, Carlow. These are the terms and conditions of use for the Dooley Timber website, please read them carefully. In these terms and conditions “we, our, us” refers to Dooleytimber.ie.

By accessing Dooleytimber.ie and the information contained within it, you agree to be bound by these terms and conditions and you accept our Privacy Policy. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave it immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the Website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information. You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.


Dooleytimber.ie reserves the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement. Dooleytimber.ie has complete discretion to modify, edit, delete or remove any part of this site and/or any information, products or services available within the site without warning or liability arising from such action.

Limitation of Liability

All intellectual property of Dooleytimber.ie such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Dooleytimber.ie.

By using the Website you agree to respect the intellectual property rights of Dooleytimber.ie and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website. The aggregate liability of Dooley Timber to you for all claims arising from the use of the Site is limited to €50.00 and you acknowledge that this is a genuine pre-estimate of any loss you might suffer as a result of such a claim.


You agree to defend, indemnify, and hold harmless Dooley Timber, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting whether directly or indirectly from your use of the Site or Material (including Software) or your breach of the terms of this Agreement. Dooley Timber shall provide notice to you promptly of any such claim, suit or preceding and shall assist you, at your expense in defending any such claim, suit or proceeding.

Force Majeure

Dooley Timber shall not be liable for any loss or damage caused by the non-performance or by delay in the performance of any of its obligations to you due to an Act of God, war, civil disturbance, government action, strike, lock-out or trade dispute (whether involving its own employees or those of any other person), difficulties in obtaining materials, breakdown in machinery, fire or accident or any other cause whatsoever beyond the control of the Company.  Should any such event occur the Company reserves the right to cancel or suspend the contract with the Customer without incurring any liability for any loss or damage thereby occasioned.


If you encounter any problems with this website, please send your comments to info@dooleytimber.ie and we will endeavour to investigate the matter within a reasonable time and revert to you


The information contained on or via the website is provided on the understanding that the Website is not engaged in rendering advice and should not be wholly relied upon when making any related decision. The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.

We do not guarantee uninterrupted availability of the Dooleytimber.ie Website and cannot provide any representation that using the Website will be error free.

Third Parties

The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.


If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

Privacy Policy

Dooleytimber.ie is committed to protecting the privacy of its customers. Click on our privacy policy to view our full privacy & cookies statement.

Conditions of Use

Any order made by you shall be deemed to constitute an offer to purchase. No contract shall exist between you and Dooley Timber for the sale of any product unless and until Dooley Timber accepts your order by email. That acceptance shall be deemed complete and shall be deemed to be effectively communicated to you at the time Dooley Timber sends the email to you (whether or not you receive that email). Any such contract will be deemed to have been concluded in Ireland and will be interpreted, construed and enforced in accordance with the Laws of Ireland. 

While every effort is made to ensure the availability of products and to fulfil all orders, Dooley Timber cannot guarantee the availability of any product displayed on the Site. Dooley Timber reserves the right to discontinue the sale of any good or service listed on this site at any time without notice.

Cancellation Policy

Items featured on the site are held in stock, and every effort will be made to complete an order to customer requirement. No liability is accepted where Dooleytimber.ie is unable to complete an order. The customer’s statutory rights are unaffected.

These Terms and Conditions, and all matters connected with any order you place on our website, are governed by Irish law and you agree to submit to the exclusive jurisdiction of the Irish courts in relation to all matters connected with, or arising out of, the Website or any order you place on the Website.

Orders are typically dispatched within 2 working days of the order being placed. It is possible to cancel up until the product has been dispatched. To cancel please phone us on 086 2526443, quoting the relevant reference number.

Returns Policy

We intend to supply only the highest quality products and believe you will be delighted with your product from Dooleytimber.ie. However, if you are unhappy with the product in anyway it can be returned to us following the steps outlined below. We aim to keep the process as simple as possible.

When you purchase online, you have a statutory right to return a product (other than perishable produce or a special order) up to 7 days after your order has been delivered. We can change or cancel your order up until it has been dispatched.

If you return the product in its original unused condition (with the tags not removed & unmarked) including packaging and fit for resale within seven working days of the order being received, we will refund you the cost of the product or replace it (if available) as soon as possible following our agreement to do so (excluding cost of postage and transport). You will be responsible for paying for the return carriage of the goods.

All items you wish to return have to be received by us within 14 days of delivery (i.e. the day after the vouched date of dispatch to you). Please include all relevant packing slips and documentation when returning the product.

You will be responsible for the item or items until they reach us. We cannot be held responsible for non-arrival of returned goods.

Pricing Policy

All products on our website are displayed in euro and are valid in the Republic of Ireland only. Prices are inclusive of VAT at the current rates but do not include delivery charges. 

We are entitled to make adjustments to our prices to take account of any increase in our supplier’s prices, the imposition of any taxes or duties, due to an error or omission or the price for the product on the website is wrong.

Discount Vouchers

Discount vouchers cannot be used in conjunction with any other promotions. Only 1 discount voucher can be used per transaction. Vouchers are valid for one transaction per person.


Product Availability

All of the products featured on our website have been carefully selected. If an item sells out we will take it off the Website at the earliest opportunity and it may not be made available again. If items that you order should be out of stock, or delayed for any reason, we will try to contact you at the e-mail address you provided when placing your order. If we cannot contact you, or receive no response to our e-mail, we will continue to process the remaining items on your order. All items are subject to availability.


We accept monies through VISA, MASTERCARD and payment through PAYPAL. Dooley Timber uses SSL to securely transmit your Credit Card information to our Merchant Acquirer. Customer Credit Card Information is not stored by Dooley Timber on our servers. 

Delivery Details

Dooley Timber  endeavour to have your product delivered within 2 – 6 working days following order date. While we will endeavour to meet our delivery estimates, we cannot guarantee delivery within these time frames and we will not accept responsibility if your order is delivered outside the 2 – 6 day time frame and would strongly recommend that you do not arrange for tradesmen to carry out work on your behalf until your order has actually been delivered.
For delivery  details see FAQ’s.

Your eircode is essential in identifying your delivery address and is a requirement for our couriers! Please also let us have your mobile number so that the courier can contact you

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